Pixie Masterclass Course
Terms and Conditions
Effective Date: 14.04.25
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By booking the Pixie Masterclass Course with Afro Hair Birmingham, you agree to the following terms and conditions:
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1. Booking and Payment
- Full payment is required to secure your place on the course.
- Payments are non-refundable except under the conditions outlined below.
- Exchange date only if new date if unable to attend booked. Please email gracymitch@gmail.com 7 days before to allow to reschedule for new dates.
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2. Cancellations and Non-Attendance
- If you are unable to attend, you must give at least 7 days’ written notice prior to the course start date.
- Notice must be sent to: gracymitch@gmail.com
- A £200 administrative fee will be deducted from your refund to cover costs already incurred.
- Cancellations with less than 7 days’ notice are not eligible for a refund.
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3. Refunds
Refunds will only be issued under the following circumstances:
- The course is **cancelled** by Afro Hair Birmingham.
- An **administration error** occurs that results in an overcharge to the customer.
- The **course start date is changed** by Afro Hair Birmingham and the new date is unsuitable for the customer.
- A customer provides valid **written notice of cancellation at least 7 days before the course** (subject to £200 admin fee).
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4. Course Changes
- Afro Hair Birmingham reserves the right to make changes to course content, tutors, or venue where necessary. We will always aim to notify you in advance.
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5. Liability
- Afro Hair Birmingham is not responsible for travel or accommodation costs incurred due to changes or cancellations.
- We are not liable for any personal belongings brought to the course.
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6. Code of Conduct
- All attendees are expected to behave professionally. Afro Hair Birmingham reserves the right to remove any participant whose behaviour is disruptive or inappropriate, without a refund.
7. Contact
For all communications regarding bookings or cancellations, please contact: gracymitch@gmail.com or call 07949436333